Understanding Getaround Connect

Article updated on 05/14/2024

How does the Getaround Connect subscription work?

On the Florida platform

For owners onboarded onto our new Florida platform, your Connect subscriptions will continue to be managed as they are today, through the Getaround platform.

Can I still use my car as I usually do?

Of course! When it's not rented, you can use your car normally.

You only have to lock and unlock your car with your smartphone before and after each rental:

  • Before a rental, put the keys inside your car and lock it with your smartphone
  • After a rental, unlock your car with your smartphone and then get your keys back. You can then open, close and lock your car normally.

This is required to activate and deactivate the car's immobilizer, formally known as the Enhanced Security system.

Will it increase the chance of my car being stolen?

Your car will be locked by the driver after each rental, and unlocked by the following driver via the app.

When your car is locked with the Getaround Connect technology, the ignition immobilizer activates automatically. It means if someone opens your car without using the Getaround Connect technology, the ignition immobilizer stays on. In this case, it wouldn’t be possible to start the car. Owners must remember to lock/unlock their car via the Getaround app when using the car for personal use.

The Getaround Connect box also allows you to geolocate your vehicle at any time, except when the car is rented.

Setup and Subscription Fees

Hosts are responsible for two fees: the Connect™ Setup Fee and the monthly Connect™ subscription fee. The setup fee helps to cover the time and expense of installing the device in your car. The monthly subscription fee helps to cover the data charges for network connectivity in the car.

Connect™ Setup Fee: A one-time setup fee of $99-$225, depending on your market, to cover the installation of the Getaround Connect™ at onboarding.

Connect™ Subscription: Our subscription is a tiered pricing model based on Host fleet size:

  • 1 car: $20 / month / car

  • 2-9 cars: $18 / month / car

  • 10-49 cars: $15 / month / car

  • 50-99 cars: $12 / month / car

  • 100+ cars: $10 / month / car

90-day Free Trial: New Hosts are enrolled in our tiered pricing system and will have a 100% Connect subscription discount applied across their entire fleet for their first three months on the platform. No fees are charged until the completion of the trial period.

For more information about our fees, please refer to our terms of service.

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