Understanding a late or missing payout

You’ll receive your payments in a single bank transfer on the 15th of each month, or the next business day.

Please note that this payout only includes rentals which ended at least 48 hours before the end of the previous month. After that, transfers usually take 1-2 working days to reach your bank account.

To check your incoming payments, go to Your payments.

If you are not receiving your payments, check the following in Your account > Payment settings:

• Make sure you have entered and confirmed your billing information
• Make sure you have entered your bank account information
• Check if you have any additional information or verification documents asked at the end of the page